Director Patient Services

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Cerritos, CA
$155,000 - $190,000
Job Type
Direct Hire
Master of Science
Jul 03, 2018
Job ID
Our client is a Fortune 50 healthcare organization that is undergoing massive expansion.  Rated among the best work places, the opportunity is to manage multiple Mental Health clinics/facilities through the implementation of patient satisfaction physician/psychiatrist support systems and other multi-disciplinary team to ensure patient full recovery, mentally and behaviorally.
Primary duties:
  • Coordinates care and treatment of patients with mental illnesses and utilizes clinical expertise to evaluate care provided in each specialty area for appropriateness.
  • Monitors compliance with timeliness of communication with other providers.
  • Ensures comprehensive assessment and plan for patients with acute and chronic mental health conditions are completed.
  • Develops training schedule and orientation of new or current mental health clinicians.
  • Mentors Psych Nurse Practitioners to evaluate and assist in developing excellent clinical skills.
  • Manages patient needs in collaboration with psychiatrists, therapists, primary care physicians,  case managers, and other internal and external customers.
  • Assists with growth and development of mental health programs.
  • Implements Health Plan regulatory compliance within the department.
  • Responsible for ensuring quality objectives and clinical targets are met, to include key hospital and clinical care metrics.
  • Ability to innovate Models of Care and ensures collaboration between Psychiatric team, therapy team, and core general practice teams.
  • Develops best practices to advise other regions and collaborates with other market leaders.
  • Serves as subject matter expert on key behavioral health consultations with other medical providers.
  • Ensures that at risk behavioral health patients are seen in the Behavioral Health Program.

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Master’s in Nursing; 3-7 years management experience; or any combination of education and experience, which would provide an equivalent background.
Current unrestricted RN license and NP license in applicable state required.
Psychiatric NP certification preferred.

PMH NP certification